Data deletion
How to have your data removed from WaziBot, whether you are a business on WaziBot or a person who messaged one.
Businesses using WaziBot
Email hello@wazibot.co.ke from the address on your account, or message us on WhatsApp, and ask for your account to be deleted. We confirm the request, then delete your products, orders, customer list, messages and the encrypted WhatsApp permission key within 30 days. Billing records the law requires us to keep are kept until that period ends.
Removing WaziBot from Facebook or WhatsApp
In Meta Business settings, open Integrations or Business integrations, find WaziBot and remove it. WaziBot immediately loses access to your WhatsApp Business account and stops sending messages. Meta also tells us, and we record a deletion request with a confirmation code you can use to check its progress.
Customers who messaged a business
Your chats belong to the business you messaged. Ask that business to delete your details, or reply STOP to stop offers. You can also email us with your WhatsApp number and we will pass the request to the business and delete what WaziBot holds for it within 30 days.